Start with the correct test authority

Great Britain and Northern Ireland have different arrangements. Follow the official source for the test type you are booking and ask what evidence is required before making assumptions.

An instructor may help you understand the process, but the test authority confirms what it can provide.

Make communication needs concrete

Explain the adjustment requested, such as how instructions are delivered or the format of revision support. Avoid uploading medical documents to a general enquiry unless the recipient has specifically explained why they are necessary.

Check the booking confirmation

Review the venue and the support recorded for the appointment. Contact the official service if the arrangements are missing or unclear, rather than relying on a directory profile.

Sources & further reading

Guidance reviewed 12 September 2026. Check the linked official service before booking, applying or making a contractual decision. Report a change.